Privacy policy

Draft

A lawyer will check this wording before launch. Until then it isn't final.

Shifta supplies workers to businesses as a labour hire provider. To do that we need some personal information about the people who work with us and the businesses we work for. This policy explains what we collect, why, who we share it with and how you can see or correct it. We follow the Australian Privacy Principles in the Privacy Act 1988.

Collection notice

When you sign up, we collect the details you give us so we can check you, employ you or work with your business, pay and bill, and meet our legal duties. If you don't give us what we ask for, we may not be able to offer you work or post work for you. We share it only as this policy describes, and keep it in Australia except as it explains. You can ask to see or correct your information, or make a complaint, at any time.

What we collect

From workers:

your name, date of birth, mobile, email, suburb and photo
your right to work: citizenship evidence, or passport and visa details and the results of checks with the Department of Home Affairs (VEVO)
photo ID and a selfie to confirm who you are. We delete the images once they're checked and keep only the outcome
your tickets and licences, and police check results. We delete police certificates once checked and keep the outcome, date and reference
the work you do, your availability, the shifts you take, your hours, ratings and reliability, and safety reports
where your phone is when you clock in and out, to confirm you're on site

Your tax file number, super and bank details go straight to our payroll provider. We don't keep them.

From businesses: business and contact details, sites, the people on your team, the work you post, the hours you approve, and billing records.

From everyone: when you sign in, the messages we send you, and your IP address when you accept an agreement.

Why we collect it

to check that workers can legally and safely do the work
to employ workers, match them with work, and pay them
to supply workers to businesses and bill for the work
to meet our duties under employment, tax, work health and safety and labour hire laws
to keep people safe and sort out problems

Businesses you're offered to or work for see your preferred name, photo, rating, reliability and the names of your verified tickets. They never see your documents, date of birth or visa details.
Our payroll provider, to pay you.
The Department of Home Affairs, for visa checks.
Companies that host our systems and send our texts and emails. Our database and files are kept in Australia. Our text and email providers may handle your mobile number, email address and the messages we send you overseas.
Government agencies, when the law requires it.

We don't sell personal information.

Keeping it safe

Documents are kept in private storage that only our team can open, through links that expire within minutes. We record who looks at or changes personal records, and when.

How long we keep it

We keep employment records, such as timesheets, hours and pay rates, for 7 years, as the law requires. We delete ID images and police certificates once they're checked.

Seeing, correcting or complaining

You can see and update most of your details in the app. To ask for a copy of your information, correct it, or make a complaint, contact us. We'll reply within 30 days. If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.